FAQ

1.Are your company a trading one or a factory?

Factory + trade (integration), 21 years focusing on test instruments field,15 years exporting experience. OEM is also acceptable for us.

2.How to choose the most suitable products?

Our professional team will give you the best suggestion after confirming what kind of test machine you need to do and the required specification.

3.What’s the delivery term?

Normally, we have stock in the factory. If there is no stock, the delivery will be within 7-20 working days after your deposit receipt. If you are in urgent need, we can consider making special arrangement for you.

4.Can we visit your factory before order?

Yes, we warmly welcome and sincerely invite you or your team to visit our factory, we will help to arrange hotel and pick up you from airport.

5.Do you have customers of our country before?

Now our testing machines have been sold to more than 26 countries, like USA, Canada, Russia, UK, Italy, Germany, European Union, India, Pakistan, Philippines, Singapore, Thailand and Vietnam, Iran, Brazil and so on.

6.How about your warranty?

Product use training, each of our product provide video training to show you how to install & operate. Generally, our warranty is one year. Within the warranty period, we can offer technique support and part parts change.

7. What is the standards the machine meet?

All the products meet with: ISO, ASTM, AATCC, BS, EN, DIN, JIS and other required standards.